I have more than twenty years in the customer service industry with ten of those as a Senior Mortgage Loan Officer. I strive to build lasting relationships with each of my customers by providing individual service and paying close attention to details. I take the time to answer questions and explain all of the financing options, customizing each individual loan. I help my customers to understand their loan and to feel confident it is the right fit for their needs.
Obtaining a home mortgage involves many steps and most of the time a lot of questions. I understand first hand the excitement and anxieties that my customers go through when buying or refinancing a home. My processing team and I follow every loan through its entire path - from start to finish. After closing, I continue to keep in contact with my customers. My goal is to make a "Customer for Life". I believe this is not only good business sense, but common courtesy to my clients.
Everyday I remind myself I am here to help people achieve the dream of owning their own home. I believe everyone deserves to have this dream come true!
Serving: Bethesda, Potomac, Gaithersburg, Silver Spring, Capitol Hill and Uptown realty sales offices and the Montgomery County and Washington DC areas.
4600 East West Highway
Bethesda, MD 20814
Jeanne was the best, a true professional from start to finish. My wife and I will definitely use her again.
- Bob & Karen
How The Mortgage Process Works
11320 Random Hills Road
Fairfax, VA 22030