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SECONDARY MARKETING/LOCK DESK ANALYST


Presidential Bank Mortgage, a division of Presidential Bank, FSB; an innovative, growing and well-respected mortgage banker is seeking a Secondary Marketing / Lock Desk Analyst to contribute to our mortgage division.

Location: Bethesda, MD area *Not a remote position*

Status: Full-Time (Exempt)

The Secondary Marketing / Lock Desk Analyst is primarily responsible for all activities regarding the operation of secondary/ lock desk including, but not limited to, locking of loans, extending or re-locking loans as requested, and various other projects. 

The candidate must accurately register and record rate lock information, relay investor policies and convey the pricing for all mortgage products while maintaining a customer service focus in an extremely fast, multi-tasking, and deadline-driven environment. 

Major Duties and Responsibilities:

  • Process requests from internal staff for new lock requests, lock extensions requests, lock revisions, relocks, and rate renegotiations
  • Process new lock requests, lock extension requests, lock revisions, relocks, and rate renegotiations with investors
  • Monitor the locked pipeline for lock expirations, stale loans, and other items as needed
  • Generate and distribute timely status reports for the locked loan pipeline
  • Perform data entry and with a high level of accuracy
  • Maintain appropriate service levels for requests received from internal staff
  • Assist internal staff with questions regarding policies, procedures, scenarios, and guidelines
  • Interpret and communicate investor policies and guidelines to internal staff as needed and update the Secondary Marketing Matrix with investor updates
  • Obtain investor purchase advice and research execution variances as needed
  • Maintain a thorough understanding of the Secondary Marketing functionality and overall functionality of the Loan Origination System (Encompass)
  • Comply with all policies and procedures
  • Complete MERS transfers
  • Complete Uniform Closing Dataset (UCD) transfers
  • Send first payment (or Notice of Transfer) letters are sent to borrowers
  • Serve as a backup for other Secondary Marketing team members and functions as needed
  • Key contributor in launching the Presidential Bank Mandatory Program
  • Other projects or duties as assigned

Position Requirements:

  • High school degree or equivalent with 2-5 years mortgage banking industry experience
  • Minimum 2 years of experience in a Secondary Market role
  • Experience with Secondary systems (Optimal Blue preferred), and Mortgage system (Encompass preferred)
  • Excellent oral and written communication skills
  • Exceptional attention to detail with the ability to consistently produce accurate work
  • Ability to manage time, multi-task, prioritize work in a fast-paced environment with heavy volume of transactions, and ability and experience handling deadlines
  • Solid commitment to customer and associate service
  • Outstanding interpersonal and problem-solving skills
  • Proven aptitude to work in both a team and individual environment
  • Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers and email functions required
  • Sound independent judgment skills to make quick decisions within written policy and standard operating procedures essential

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required. Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
  • The associate must occasionally lift and/or move up to 25 pounds, which may also include lifting overhead
  • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
  • Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers, and other data broadcasted aloud/viewed on a screen, as well as print and other media
  • Moderate sound as in business office with office machines, computers, and people traffic

Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.