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SECONDARY MARKETING/LOCK DESK ANALYST


Presidential Bank Mortgage, a division of Presidential Bank, FSB, an innovative, growing and well-respected mortgage banker is seeking an experienced Secondary Marketing/Lock Desk Analyst. This position will be based in our Bethesda, MD corporate office.
 
The Secondary Marketing/Lock Desk Analyst is primarily responsible various activities within the Secondary Marketing department including locking of loans, extending or re-locking loans, addressing changes to loans, analysis of investor pricing and various other projects. 
 
With a strong focus on customer service, the candidate must accurately address rate lock requests, relay investor policies, research/respond to loan officer inquiries in a time-sensitive environment. 

 Status: Full-Time (Non-Exempt)
 
Major Duties and Responsibilities:
  • Address new lock requests, lock extension requests, lock revisions, relocks, and rate renegotiations with investors
  • Monitor the locked pipeline for lock expirations, stale loans, and other items as needed
  • Generate and distribute timely status reports for the locked loan pipeline
  • Maintain appropriate service levels for requests received from internal staff
  • Update “Guide to Secondary Marketing” and intranet as needed
  • Assist internal staff with questions regarding policies, procedures, scenarios, and guidelines
  • Interpret and communicate investor policies and guidelines to internal staff as needed
  • Analyze discrepancies between expected and actual loan sale execution
  • Maintain a thorough understanding of the Secondary Marketing functionality and overall functionality of the Loan Origination System (Calyx Point)
  • Complete MERS transfers
  • Complete Uniform Closing Dataset (UCD) transfers
  • Send first payment (or Notice of Transfer) letters to borrowers
  • Serve as a backup for other Secondary Marketing team members and functions as needed
  • Other projects or duties as assigned
Position Requirements:
  • Bachelor's degree and mortgage banking experience preferred
  • Experience with mortgage systems preferred (Optimal Blue and Point/Calyx)
  • Excellent oral and written communication skills
  • Exceptional attention to detail with the ability to consistently produce accurate work
  • Ability to manage time, multi-task, prioritize work in a fast-paced environment with heavy volume of transactions, and ability and experience handling deadlines
  • Exceptional commitment to customer service, with both internal and external customers
  • Outstanding interpersonal and problem-solving skills
  • Proven aptitude to work in both a team and individual environment
  • Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers and email functions required
  • Sound independent judgment skills to make quick decisions within written policy and standard operating procedures essential
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required.  Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
  • The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead
  • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
  • Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
  • Moderate sound as in business office with office machines, computers, and people traffic

Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law. **EOE and E-verify employer. Pre-Employment Background/Credit Checks required**