Presidential Bank Mortgage Named Among Top 10 Mortgage Companies for Customer Satisfaction in 2023
June 14, 2024
Presidential Bank Mortgage is proud to announce its recognition as one of the Top 10 Mortgage Companies in the Medium Division for Customer Satisfaction in 2023 by Experience.com, a leading provider of Customer Experience Management Software.
This marks the fifth consecutive year that Presidential Bank Mortgage has been honored with this prestigious recognition, having made the list every year since 2019. This consistent achievement underscores the company's unwavering commitment to delivering exceptional customer service and maintaining high standards of excellence in the mortgage industry.
"We are thrilled to receive this recognition for the fifth year in a row," said Executive Vice President Michael Carr. "This achievement is a testament to our team's dedication to providing outstanding service and ensuring customer satisfaction throughout the mortgage process."
In addition to the company-wide recognition, two of Presidential Bank Mortgage's loan officers have been named among the Top 1% Loan Officers for Customer Satisfaction:
This individual recognition is based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform. Out of nearly 50,000 professionals in the field, Kristy and Mike have distinguished themselves through their exceptional commitment to customer satisfaction.
Experience.com's annual ranking of top performers in the mortgage industry is highly regarded, with winners representing the highest standards of service and commitment. The competition evaluates loan officers based on customer feedback and performance metrics, presenting awards to the top 1% of participating loan officers who have demonstrated exceptional customer satisfaction.
